Website access
Use our pages lawfully, keep access details private, and check notices before relying on site information.
Website and digital banking notice
Terms and Conditions PNC Bank
These terms explain how you may use PNC Bank websites, digital banking tools, and related account services. Read them before you access an account online.
What these terms cover
Different rules apply to different parts of your relationship with PNC Bank. Start with the section that matches what you are using.
Digital banking
Online banking requires valid credentials and a current contact method for security messages.
Account services
Deposit, payment, loan, and card agreements add terms that apply to each product.
Your responsibility
Review statements promptly and report an unfamiliar transaction through the stated support channel.
Notices and changes
We may update online terms or service features with notice where the law requires it.
Questions
Ask before you act. Our Lakeville team can point you to the agreement for your account.
3
Core areas covered
24/7
Digital access may be available
30 days
Common change notice period
1
Lakeville service team
How to read this page
This page gives the general rules for using PNC Bank online services. It does not replace the deposit account agreement, loan note, cardholder terms, privacy notice, or any disclosure provided when you open a product.
Product documents control when they contain a more specific rule. Keep your agreements and statements available, review them when a service changes, and contact the bank at Juniper Way, Lakeville, Minnesota 55009 if a clause is unclear.
Questions customers ask
A short answer can prevent a costly misunderstanding. Check the agreement for the full rule.
“Can I share my online banking sign-in with a family member?” No. Each authorized user should use their own credentials so activity can be identified correctly.
Digital access guidance
“What happens when an online service changes?” We provide a notice when required, and the revised terms take effect on the date stated in that notice.
Terms update guidance
Agreement guide
Use this guide to find the document that carries the most specific terms for your service.
| Document | Main subject | Applies when |
|---|---|---|
| Website terms | Site use and notices | Browsing our pages |
| Digital banking agreement | Online access and transfers | Using online banking |
| Account agreement | Product rights and duties | Holding a bank account |
Need a clear answer?
Bring the agreement or notice you are reviewing. A PNC Bank representative can explain where the relevant rule appears.
- Juniper Way, Lakeville, MN 55009
- +1 (305) 202-2363
- [email protected]
Branch hours
| Monday - Friday | 9:00 AM - 5:00 PM |
|---|---|
| Saturday | 9:00 AM - 12:00 PM |
| Sunday | Closed |